Terms & Conditions

By creating an account or using any part of the Zorpill platform ("Service"), you ("User" or "you") agree to these Terms & Conditions and our Privacy Policy, which are incorporated by reference. If you are using Zorpill on behalf of a business, you represent that you have authority to bind that business to these terms.

Zorpill is a cloud-based pharmacy management platform that provides tools for inventory management, sales tracking, customer records, e-prescriptions, staff management, and related pharmacy operations ("Service").

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where possible. We are not liable for any such changes.

To access the Service, you must register for an account and provide accurate, current, and complete information. You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activity that occurs under your account.
• Notifying us immediately at [email protected] if you suspect unauthorised access.

You may not share account credentials with individuals outside your organisation or use another user's account without permission.

You agree not to use the Service to:

• Violate any applicable law, regulation, or professional licensing requirement.
• Upload or transmit malware, viruses, or any harmful code.
• Attempt to gain unauthorised access to any part of the platform or its underlying infrastructure.
• Reproduce, distribute, or create derivative works of the Service without our written consent.
• Engage in any activity that disrupts or impairs the Service for other users.
• Use the platform to store or process patient health data beyond what is required for legitimate pharmacy operations.

We reserve the right to suspend or terminate accounts that violate this section without refund.

Zorpill is offered on a subscription basis. By subscribing, you authorise us to charge your chosen payment method on a recurring basis at the plan rate in effect at the time of renewal.

• Billing cycle: Fees are billed monthly or annually depending on your selected plan.
• Cancellation: You may cancel your subscription at any time. Access continues until the end of the current billing period; no partial refunds are issued unless required by law.
• Price changes: We will give at least 30 days' notice before changing subscription prices. Continued use after the effective date constitutes acceptance.
• Taxes: All prices exclude applicable taxes, which are your responsibility.

All content, software, trademarks, logos, and materials comprising the Zorpill platform are owned by or licensed to Zorpill and are protected by applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable licence to access and use the Service solely for your internal business operations during your subscription term.

You retain ownership of all data you input into the platform. By uploading data, you grant us a limited licence to process it solely for the purpose of delivering the Service.

Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and protect your information.

Where Zorpill processes personal data on your behalf (e.g. patient or customer records), we act as a data processor and you act as the data controller. You are responsible for ensuring your use of the platform complies with applicable data protection laws, including obtaining appropriate consent from your customers.

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Zorpill does not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components. We do not provide medical, legal, or regulatory advice. You are solely responsible for ensuring your pharmacy operations comply with all applicable laws and professional regulations.

To the fullest extent permitted by applicable law, Zorpill and its directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Service.

Our aggregate liability for any claim arising under these Terms shall not exceed the total subscription fees paid by you in the 12 months preceding the event giving rise to the claim.

Either party may terminate this agreement at any time. We may suspend or terminate your account immediately for:

• Breach of these Terms.
• Non-payment of subscription fees.
• Conduct we reasonably believe poses a risk to the platform or other users.

Upon termination, your right to access the Service ceases. You may request an export of your data within 30 days of termination, after which we may delete it in accordance with our data retention policy.

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Nigeria, unless otherwise required by applicable consumer protection law in your jurisdiction.

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised effective date, and where appropriate, by email. Your continued use of the Service after the effective date of changes constitutes your acceptance of the updated Terms.

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Website: zorpill.com/contact